skip to content

Customer Support

Frequently Asked Questions

Top 10 FAQ's - use the search tools above to get more.

Q: What is the difference between the XGC and the XGC+?

A: The XGC+ is preloaded with front, center, back of the green distances and custom points (hazards) for courses throughout the United States and Canada. The XGC+ also has additional enhanced features such as auto-course recognition, auto-hole advance and a driving range mapping tool.

Was this information helpful?  


Q: What is the difference between the neo and the neo+?

A: The neo+ is preloaded with front, center, back of the green distances and custom points (hazards) for courses throughout the United States and Canada. The neo+ also features a higher resolution screen, auto-course recognition, auto-hole advance and 100% larger text menus.

Was this information helpful?  


Q: How do I register my GPS+ rangefinder?

A: Within 45 days of purchase, go to iGolf.com to register your XGC+, which will update the preloaded GPS course data and load any new courses that have been recently added to the iGolf database. Registration is free and will only take a few minutes.

If a unit that has not been registered is powered on 45 days or more after the first GPS fix, it will not function and display a prompt to register online (which will restore it to normal operation).

Using the provided cable,
1. Connect one end to the mini USB port on the front of your GPS+ rangefinder and attach the other end to a USB port on your computer. The display will indicate “USB Mode” and your computer will recognize it as a standard USB mass storage device (no driver is required).
2. Go to http://www.iGolf.com, select ‘Join Now’, enter the requested information and select the ‘Join Now’ button to continue. Create your iGolf.com profile and select the ‘Save’ button. While on the My Profile page, select the ‘Sync Device’ button to register your GPS+ rangefinder.

Once your GPS+ rangefinder has been registered, you may have occasions in the future when you want to update the GPS data for an existing course, or download a brand new course. This can be done easily at anytime. First make sure your GPS+ rangefinder is connected to the computer, and that you are logged in to your iGolf.com account. Then, simply click the ‘Sync Device’ button-this will download all updated and new course data to your GPS+ rangefinder.

Was this information helpful?  


Q: Why do I need to register my GPS+ rangefinder?

A: It is important to register your GPS+ rangefinder so that you can receive any software updates and course updates that have occurred since your device was manufactured.

Was this information helpful?  


Q: Are there fees to download courses with the neo+?

A: There are no fees to download courses with the neo+.

Was this information helpful?  


Q: Are there fees to download courses with the XGC+?

A: There are no fees to download courses or course images with the XGC+.

Was this information helpful?  


Q: The GPS+ rangefinder did not locate my course automatically?

A: 1- There are “not enough satellites”.
You will want to move to a clear, unobstructed view of the sky (i.e. no trees, buildings or objects that might interfere with GPS satellite strength). The time required to acquire satellites may increase to 5-10 minutes for first use or if the GPS+ rangefinder has not been used for an extended period of time.

2- You can manually search for the course. See “How do I manually search for a course?” FAQ.

3- The course map is not in the device. You can visit http://igolf.com/course/advanced_search.html to determine if it is available for download. If so, you will want to add it to your device.

Was this information helpful?  


Q: How do I manually search for a course?

A: Select Play Golf from the Main Menu. If you do not have a satellite signal you will press NEXT. Then MANUAL SEARCH and press OK/SHOT, then enter the name of the state using the UP/DOWN buttons. Select DELETE and press OK/SHOT if you make a mistake. If you get multiple results, select the state from the list and press OK/SHOT, then enter the course name (at least the first few letters. When finished, select “SEARCH” and press OK/SHOT. You should then be able to select the course from the search results.

Was this information helpful?  


Q: Which golf courses come pre-loaded on my Bushnell GPS+ rangefinder?

A: Over 16,000 US and Canadian golf courses are pre-loaded.

Was this information helpful?  


Q: How can I tell which golf courses are pre-loaded on my Bushnell GPS+ rangefinder?

A: You can search iGolf.com, http://igolf.com/course/advanced_search.html, to determine what is loaded on your GPS+ rangefinder. Any courses found on the iGolf.com database should be pre-loaded on your GPS+ rangefinder.

Was this information helpful?