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neo

Model: 368050

The smallest, most compact golf GPS unit available is also one of simplest and easiest to use.

The Neo Golf GPS gives you the distance to the front, center & back of the green, at a glance and stores up to 10 courses.

Download courses from iGolf.com or use the Neo to map any course in the world. Lower scores are just a glance away!

Features
Manual
Quick Start
Sync App
FAQ
  • Distance to the front, center & back
  • Up to 4 custom points per hole
  • Stores up to 10 courses
  • Shot distance calculator
  • Easy to use interface
  • Can be used on any course in the world
  • Durable and rainproof
  • Belt clip included
  • Rechargeable Li-Ion battery
  • High contrast LCD screen
Search ALL FAQ's

Q: What is the advantage of using the Bushnell Golf GPS over a laser rangefinder?

A: With the Bushnell Golf GPS, you can determine the distance to objects that are not in your line of sight. The Bushnell can provide you with distances to the green that are difficult to get with lasers. With rangefinders you can over shoot the green, and struggle to hold the rangefinder steady. With the Golf GPS you get immediate feedback; you won’t have to worry about holding up play.

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Q: Will I lose my maps once my 1-year contract it up?

A: No, all the maps that you have downloaded onto your computer from the website will be yours to keep after the 1-year contract. You will not need to renew your account to continue using these golf courses. Now if you would like to download additional courses after the 1-year is up, you will need to renew your membership.

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Q: How accurate is my Bushnell Golf GPS?

A: The Bushnell GPS are as accurate as any other golf GPS in the market (+/-2 yards.

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Q: My Yardage Pro GPS is displaying 999, what does that mean?

A: There are a few reasons the GPS will display 999.
-If the unit does not have connectivity to the satellites it will display 999 -If you are more than 999 yards from the golf course it will display 999
-If you are on the correct course/hole and you are still getting 999 it might be because the golf course file that was downloaded was not transferred correctly.


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Q: Where do I save the Yardage Pro golf course file on my computer?

A: You need to make sure the Golf Course(.bop) files are saved in the Yardage Pro folder. This folder is located under My Documents/Bushnell/Yardage Pro. Be sure NOT to save these files in the Backup folder.
Folder Tree


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Q: How do I download golf course files?

A: 1. Download the latest version of the sync software available for your device from www.bushnellgps.com. Install driver and software. Open the sync software.
2. Select 'GPS Download' tab and log into your account (must be a paid member of iGolf.com to download course files or have a trail account created).
3. Use the search bar to search for your golf course. Use only one or two keywords within the course name to produce more results and help locate record (i.e. Torrey Pines Golf Course = keyword: Torrey). Use Advanced Search to narrow results further if necessary.
4. Locate course from list of results and confirm the course has been mapped by looking for the word 'Yes' under 'GPS'. Select the desired golf course to view additional course details.
5. The detail page will display more information about the course, including the extent in which the course has been GPS enabled. Front, Center, Back and Custom Points will work on all Bushnell compatible devices.
6. If the level of GPS detail for your device is 'Available', select 'Download GPS and Scorecard'. If it states 'Request', select link to request us to map this course for your device.
7. To complete your download, confirm one GPS download credits will be used by selecting 'OK' when prompted.
8. Once the download is complete, it will be listed alphabetically in the 'My Courses' section of the Sync Software.


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Q: How many golf course files can be stored on the Bushnell Neo?

A: 10 golf course files can be saved to your Bushnell Neo, but the files are stored on your computer, you can easily swap course files on and off the unit as needed.

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Q: GPS Credits vs. Mapping Credits

A: The GPS credits included with a paid membership to iGolf.com are used to download pre-mapped golf source files. Each unique GPS Course file you download requires one credit. Repeated downloads do not require additional credits. There is a limit of 25 downloads in a 24 hour period. If a golf course is not pre-mapped, you may use a Map credit to request the course be added to our database. To submit a request, locate the golf course in our data base and select Request from within the GPS courses section of iGolf.com

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Q: How do I change holes on the Bushnell Neo?

A: To change holes while in Play Golf mode, press the up or down arrows (middle two buttons) until the correct hole number is displayed in the upper right hand corner of the screen.

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Q: Can I open the golf course files?

A: DO NOT open golf course files downloaded from iGolf. The files downloaded cannot be opened and contain no useful information. They are designed to be saved to a computer and transferred to a compatible Bushnell device.

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Q: Organizing Downloaded Files for Multiple Products (Advanced Users)

A: The Sync Software requires for transferring files in customized for each iGolf compatible device. The settings which the software requires downloaded files to be stored in a specific location to function correctly. The following is an idea of how to organize downloaded files you have both a Neo and a Yardage Pro XG. The same format can be applied for any products combination you have.
Bushnell Neo:
    -Create folder in Bushnell folder named Neo (C:/Bushnell/Neo)
    -Change settings in Neo Sync software to C:/Bushnell/Neo
    -Download files with Neo selected in profile to C:/Bushnell/Neo


Bushnell XG:
    -Create folder in Bushnell folder named YardagePro XG (C:/Bushnell/YardagePro XG)
    -Change settings in Neo Sync software to C:/Bushnell/YardagePro XG
    -Download files with Neo selected in profile to C:/Bushnell/YardagePro XG



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Q: What do the provided custom point abbreviations stand for?

A: LFB - Left Fairway Bunker
MFB - Middle Fairway Bunker
RFB - Right Fairway Bunker
LFW - Left Fairway Water Lay Up
LFWC - Left Fairway Water Carry
MFW - Middle Fairway Water Lay Up
MFWC - Middle Fairway Water Carry
RFW - Right Fairway Water Lay Up
RFWC - Right Fairway Water Carry
FGB - Front Green Bunker
RGB - Right Green Bunker
LGB - Left Green Bunker
BGB - Back Green Bunker
RGW - Right Green Water
FGWC - Front Green Water Carry
FGW - Front Green Water Layup
LGW - Left Green Water
BGW - Back Green Water
CRK - Creek Lay Up
CRKC - Creek Carry
EOF - End of Fairway
CSTM - Custom Point

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Q: How can I modify GPS points during a round of golf?

A: During play, if you wish to modify a GPS point, the Neo was designed to easily allow the user to customize the golf course file to their preference. While in Play Golf mode, press ESC button to access the Play Menu. Select ‘Map Golf Hole’, highlight to point you would like to modify and press OK button. Go to the location selected and press OK button. Once the point has registered, highlight the save button and press OK. Repeat for other points if desired.

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Q: How often are your Golf Courses updated?

A: We never stop. Our course mapping department is constantly contacting golf courses to confirm their information is current, and whether or not they have renovated or changed any holes.

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Q: How do I locate a golf course to download?

A: 1. Download the latest version of the sync software available for your device from www.bushnellgolf.com. Install driver and software. Open the sync software.
2. A search feature, labeled “Search”, has been provided to help locate your desired course.
3. Use only one or two keywords within the course name to produce more results.
4. Use Advanced Search to narrow results further is necessary.
5. Select course from list of results to view additional course details.


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Q: How do I power on/off the Neo?

A: The power button on the Neo is the first of six buttons from left to right (see user manual). To power on the device, hold button down for 3-5 seconds until you see the Bushnell welcome screen appears. If the device does not power on after 5 seconds, battery may be drained and you should attach power cable and try again. To power off the device, hold button down for 3-5 seconds until screen goes blank. If the device does not turn off after 5 seconds, reset the device using the Default Settings options from the main menu. (This will erase all data, so it is recommended you backup files before performing this step)

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Q: How do I open golf course files on my computer?

A: Bushnell/iGolf course files are not designed to be opened on your computer. The files are only useful when used with the product for which they were designed. Do not attempt to open the file on your computer, and when downloading from iGolf.com, always select ‘Save’ to download the file.

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Q: How do I find out what MAC version I have?

A: Visit the About This MAC window
This is the quickest way to determine the type of processor in your Mac:

1. In the Finder, choose About This Mac from the Apple menu.
2. Look at the Processor line to see which kind of processor is in your Mac.

Mac Version image
Use System Profiler
You can also use System Profiler:
1. Open System Profiler.
2. In the Hardware Overview pane, the type of processor is displayed on the CPU Type line.


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Q: Can I use an Intel Mac to download golf courses?

A: If you have a Mac OS X 10.6 or higher with Intel processor you will be able to install the Sync application to download golf courses and transfer them to the golf GPS.

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Q: How do I transfer golf courses to my Bushnell Golf GPS?

A: Open the Bushnell Sync Application
Sync Application

Connect the Bushnell GPS to the USB port on the computer, once connected power the unit up

When the device connects there will be a status bar in the top left corner of the SYNC application
Connected
Select the golf course that you want to transfer out of the My Courses list
My Courses
Click Send
Send
The status will be displayed in the top left corner of the SYNC application
Transferred
After the transfer the golf course will not appear in the My Device column
My Device


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Q: How many Golf Courses can I save into my Bushnell Golf GPS?

A:
Bushnell Neo
Will hold 10 golf courses at one time
Bushnell Yardage Pro
Will hold 10 golf courses at one time
Bushnell XG
Will hold 20 golf courses at one time
Bushnell XGC
Will hold 100 golf courses at one time


Since files are stored on your computer you can easily swap course file's on and off the unit as needed.

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Q: Am I able to replace the Neo internal rechargeable battery?

A: The internal rechargeable battery is encased within the sealed shell off the Bushnell Neo. Any attempt to gain access to the battery will result in damage to the device and void the manufacturer’s limited warranty. If the internal battery in your device requires service, please contact Bushnell Technical Support.

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Q: How do I locate a golf course on iGolf.com?

A: 1. Download the latest version of the sync software available for your device from www.bushnellgolf.com, Install driver and software. Open the sync software.
2. A search feature, labeled 'Search', has been provided to help locate your desired course.
3. Use only one or two keywords within the course name to produce more results and help locate record (i.e. Torrey Pines Golf Course = keyword: Torrey).
4. Use Advanced Search to narrow results further if necessary.
5. Select course from list of results to view additional course details.


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Q: How do I transfer golf course files to the Neo?

A: 1. Download the latest version of the sync software available for your device from www.bushnellgps.com the select the SYNC tab for the Neo. Install driver and software. Open the sync software.
2. Power on the device then connect the USB Cable to your device and computer.
3. In the sync software, confirm the status is 'Connected'. If it is not Connected, see 'Transfer Troubleshooting' section below.
4. In the 'My Courses' section, highlight the course(s) you would like to transfer to your device (hold down 'Ctrl' button to select multiple) and either drag to 'My Device' section or press 'Send'.
5. If no courses listed in 'My Courses', either no files have been downloaded or the files were saved to the incorrect folder on your computer. You will need to download files to the correct location (see 'Download Files' above) or adjust the Settings within the Sync Software to point to the correct folder.
6. The status will show 'Sending' during the transfer and 'Connected' when the transfer is complete. Do not disconnect cable unless the status shows 'Connected'.
7. Once the transfer is complete, it will be listed alphabetically in the 'My Device' section of the Sync Software.


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Q: USB Port Selection- Com Settings (Advanced Users)

A: 1. Plug USB cable into computer
2. Click on your Start Menu and select Control Panel.
3. Open System and select the Hardware tab.
4. Select the Device Manager.
5. Click on the + sign next to Ports and right-click on Prolific USB to serial Com Port.
6. Go to Properties and select the Port setting tab.
7. Select the 'Advanced' button and from the COM Port Number drop-down menu, select a COM between 1 and 9 and not in use.
8. Click OK when given the option, and exit out of everything. Unplug the USB cable, plug it back into the same port, and attempt to transfer again.


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Q: What if I have a PowerPC Mac?

A: The Sync program will be unable to connect to the internet, you can use a third party browser to log onto the iGolf database.(Firefox, Safari) Once you have logged onto the iGolf course downloading site you will then be able to save the golf course files to the Bushnell Folder. (/Users/Username/Documents/Bushnell/Neo) The sync application will transfer the files from your Mac to the GPS unit.

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Q: Change Device in Profile.

A: The files downloaded from iGolf are specific to the device selected in your Member Profile. If you use more than one Bushnell/iGolf compatible product, you should always know which device is selected to properly download and save GPS files in the correct format. To change the device in you Profile, follow the instructions below and refer to Organizing Downloaded Files FAQ for more information.
  1. 1. Open the Sync Application for your device
  2. 2. Log into your account
  3. 3. Go to My Profile and select Edit
  4. 4. In the Product Information section, select Request Change.
  5. 5. Submit request information and press Send. Provide device name and serial number for fastest service.


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Q: Can I get my iGolf membership refunded if I return the Golf GPS?

A: Any iGolf.com member that would like a refund should contact our tech support team by phone (858) 300-5513 option 3 or email support@l1inc.com. We require a proof of product return to be faxed or emailed to us and each refund is determined on a case by case basis. The factors that determine if a refund is granted is based on, when they signed up for iGolf.com, how many courses they have downloaded, and were they able to provide the proof of return.

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Q: How can I report a problem or error on your website?

A: To report a error on the Bushnell Golf website please email Bushnell Email Support

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Q: I have broken my Yardage Pro GPS, can I get fixed?

A: In order to determine if the Bushnell Golf GPS can be fixed it will have to boxed up and returned to the Bushnell Repair facility.
Please send into: Bushnell
Attn: Golf GPS Repair
9200 Cody
Overland Park, Kansas 66214.
Please package your product and include a note with your name, address, and your phone number, along with a brief description of the issue.

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Q: Is the Bushnell Neo device waterproof?

A: The Bushnell Neo is weather and water resistant. Light or brief exposure to water will not affect the performance of the device. The Bushnell Neo should not be submerged under water.

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Q: How do I create a Bushnell Golf account?

A: To create your Bushnell Golf GPS account you will need to go to www.bushnellgolf.com
Select your GPS type
Type of GPS
Select the SYNC APP tab
SYNC APP tab
Select the type of operating system you have
Type of Computer
This will prompt you to install the application
First install the USB Driver
USB Driver Install
Next, install the Sync Application
”SYNC
There will now be two icons on your desktop
Desktop Icons
Double Click the Bushnell Yardage Pro Icon
YP Icon
Once the program is opened select GPS Download to begin
GPS Download


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Q: How many rounds should the battery last?

A: Under normal conditions, a full charge should last about three average rounds of golf. (16 Hours approx.)

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Q: My GPS is not receiving GPS reception.

A: If the Bushnell Golf GPS is not receiving satellite reception, we need to reset the unit. Disconnect the battery and re-connect it. Make sure that we are in clear view of the sky, if there is not a clear view the unit it will have difficulty connecting to the satellite signal.
If the GPS is still not receiving satellite reception please contact Bushnell Golf at: Golf Email Support

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Q: What version of Java do I need for the Bushnell.

A: In order to successfully run the software for the Bushnell GPS, you will need to make sure you are running version Java 1.6. If you do not have this please go to http://www.java.com to download the latest software.

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