Support

Warranty & Service Center

Every Bushnell Golf device is guaranteed to be free of defects in materials and workmanship. Check your coverage, request a warranty evaluation, or track a service below.

2 YearsLaser Rangefinders
1 YearGPS Devices
1 YearLaunch Pro
Limited warranties begin at the date of original purchase from an authorized seller. Consumer-caused damage is not covered.

What do you need?

Select an option and we'll point you in the right direction.

Check a service status

If your device has been entered into our system, you can check its service status online. For shipping instructions for an approved service, visit the service portal.

Check service status Service portal

Replacement parts

Batteries, battery doors, eye cups, and similar parts wear out over time and fall outside the limited warranty. Spare parts and accessories for most recent models are available for purchase online.

Shop replacement parts
Coverage

What's covered — and what isn't

Covered Defects in materials and workmanship — 2 years on laser rangefinders, 1 year on GPS devices, 1 year on Launch Pro Evaluation, service, or replacement (at our option) for covered defects within the warranty period Devices purchased from Bushnell Golf or an authorized dealer, used as intended per the product manual
Not covered Devices from unauthorized dealers or sellers, including counterfeit devices Normal wear and tear — batteries, battery doors, eye cups, and similar parts Accidental damage, including water damage Negligent use, misuse, neglect, or careless operation Use not in accordance with the user manual or water-resistance rating Damage from external sources — transport, weather, electrical outages, power surges Failures caused by circumstances outside of Bushnell's control Non-genuine Bushnell Golf replacement parts or accessories Refurbished units not certified by Bushnell Golf Repairs or alterations by parties other than Bushnell Golf or authorized agents
Check your serial number

Your laser rangefinder should have a serial-number sticker on the outer package and on the product. If it's missing or obscured, the unit may be counterfeit or from an unauthorized dealer — Bushnell cannot honor warranties on those products. Return it to the seller for a refund.

Outside the U.S.?

Due to U.S. import and export laws, repairs originating outside the U.S. cannot ship to the U.S. service center. Contact the dealer where you purchased the product — they have warranty and service information valid for your country.

Warranty Evaluation

How an evaluation works

Do not send in a device without a ticket. Our team must generate a ticket number before you ship anything. Without it we can't track your request — shipping without a ticket causes serious delays and could result in loss outside our control.
01

Troubleshoot first

Check the product manual and your model's support page — guided troubleshooting often resolves the issue without a service ticket.

02

Submit the form

Fill out the warranty evaluation request form with a brief overview of your issue. Our team reviews every request.

03

Get your ticket

We reply by email within 24–48 hours from customersupport@bushnell.com with a service center ticket number, if applicable.

04

Ship with the ticket

Include your ticket number with the device and follow the shipping instructions in the service portal.

Warranty evaluation form Responses come from customersupport@bushnell.com within 24–48 hours — check spam before submitting again.

Warranty FAQ

Can't find your answer? The contact options below reach a real Bushnell Golf expert.

Is accidental or water damage covered?
No. Warranties do not cover consumer-caused damage such as misuse, abuse, or repairs attempted by anyone other than our authorized technicians. Water damage is also not covered — many products carry a water-resistance rating for normal weather on the course, and it's your responsibility to use the product in accordance with the rating in your product manual.
When does my warranty begin and expire?
Your warranty term begins at the date of original purchase from an authorized seller — 2 years for laser rangefinders, 1 year for GPS devices. If proof of purchase isn't available, we reference the manufacture date from the coded serial number on the device.
What are the warranty details for Launch Monitors?
Launch Pro is warranted free of defects in materials and workmanship for one year from the date of purchase. In the event of a covered defect we will, at our option, service or replace the product, provided you return it postage prepaid. Do not disassemble, change, or attempt to repair the Launch Pro — this could result in electric shock and voids the manufacturer's warranty.
My device is out of warranty. Will you still service it?
Reach out using the warranty evaluation form. Our service team will review your issue and advise on next steps, which may include sending your product in for further inspection.
Not sure if your device needs an evaluation?
Check the product manual and your model's support page first — guided troubleshooting and self-help guides can often determine whether your device is operating as designed before you open a ticket.
I purchased outside the U.S. or Canada — what now?
Contact the authorized dealer where you purchased the product. They have warranty and service information valid for the country where your device was sold.
Submitted the form but haven't heard back?
Check your spam or junk folders first — responses come from customersupport@bushnell.com within 24–48 hours. Submitting duplicate requests can delay a response rather than speed it up. If your device is already in our system, you can check its status on the service status page.

Live Chat

Quick product troubleshooting question? Let us point you in the right direction.

Phone

Best for hard-to-describe troubleshooting or urgent matters.

(844) 875-0045

Email

The best way to ensure your question gets to the right expert. We'll reply within 24–48 hours.

Contact us form