Product Support
Launch Pro & LPi Support
Getting started, FAQs, manuals, and install guides for the Launch Pro and LPi personal launch monitors and Bushnell simulator bundles.
Shop the Launch Pro
Getting Started
Two minutes of setup before your first round.
Guides & Manuals
PDF downloads open in a new tab.
1 Year Warranty
FAQs
Troubleshooting and care, answered. Still stuck? The contact options below reach a real Bushnell Golf expert.
Issues picking up club data with the marker stickers
The three cameras need a clear view of the club markers (“fiducials”). “1-Dot Mode” capture suggests miscaptures, commonly from: light glints off shiny/chrome club faces reflecting back into the cameras; sticker placement obscured by a dramatically open or closed face; or the monitor sitting too low — raise it 1–1.5 inches above the ball. Indoors, try dimming lights; outdoors, test in shaded lighting.
Missing shots or inconsistent ball lock
Place the device on the same level hitting surface as the ball, with nothing blocking the cameras' view. Placement below the hitting surface causes ball-lock and accuracy issues. Slightly elevated placement can work only if the cameras can still fully see the ball.
Does the golf ball type matter?
We recommend premium golf balls — they lock more reliably in the cameras and produce more accurate data.
What subscription do I need for simulation?
Plans differ by the software you want to run. Gold and Silver subscriptions now include Club Data at no extra cost; Gold is required for third-party software access (the software itself is a separate purchase). To use your subscription software, sign in at live.foresightsports.com. For account or subscription questions, contact Foresight Sports support.
How will my Net or Full Simulator Package ship?
Two shipments: the Launch Pro ships FedEx with emailed tracking (signature required); the package components ship by private trucking company — they'll call within 4–7 days to schedule delivery, with total time usually 2–3 weeks. The pallet-sized package is placed outside your home, so recruit a helper to move it inside. Package shipping fees are non-refundable, and cancellations after 24 hours incur a $250 fee.
What is the return policy?
The Launch Pro device may be returned within 30 days of shipment, subject to a 20% restocking fee. Components in the Full Simulator or Net Packages (projector, screen, frame, hitting mat, net return, etc.) are not returnable. All software sales are final.
Replacement Parts
Replacement Parts
REPLACEMENT ALIGNMENT STICK FOR LAUNCH PROLost your alignment stick? This official replacement alignment stick is insta...
Only 2 left

Replacement Parts
REPLACEMENT POWER CORD FOR LAUNCH PROLost your power cord? This official replacement power cord for your Launch Pr...

Replacement Parts
REPLACEMENT USB-C CABLE FOR LAUNCH PROConnecting to a gaming PC? This official replacement USB-C cable is the ideal...
Legacy product manuals
Own an older Bushnell Golf device? Every manual, in one library.
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