Product Support
Hybrid Support
Getting started, FAQs, manuals, and warranty details for the Hybrid laser rangefinder + GPS (product #201835).
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Getting Started
Two minutes of setup before your first round.
Guides & Manuals
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Hybrid User Manual
The Hybrid combines a laser rangefinder and GPS in a single device for the best of both. This owner's manual covers setup, features, settings, and care.
Download PDFHybrid Quick Start Guide
The Hybrid combines a laser rangefinder and GPS in a single device for the best of both. This quick start guide walks you through setup and your first round.
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2 years Warranty
FAQs
Troubleshooting and care, answered. Still stuck? The contact options below reach a real Bushnell Golf expert.
I see debris in the lens
This is likely solar burn — over time the device can develop small dots from sun exposure. The dots are cosmetic and should not affect performance. If solar burn becomes substantial enough to interfere with the viewing area, contact Bushnell Golf Support for options.
I have an error code and can't find any courses?
Hybrid Software Reload
The error code indicates that your devices operating system has been corrupted. Most of the time it is from the device being disconnected from the cable without safely ejecting the device from your computer's operating system.
If you have installed the Bushnell Golf App, you are already registered at the Bushnell iGolf website. If not, please complete the registration process as you will need access to this site to update the software. https://bushnell.igolf.com/
Hybrid Format & Reload Software Instructions
• Connect your device to the computer and locate the corresponding USB drive using File Explorer.
• The USB device should show up as Bushnell and a Drive Letter (like (E:, F:, etc.)
• On windows, right-click the USB drive then click on "format".
• Download the hybrid2.stp file by using the below link to your computer or directly to the now formatted USB drive. (be sure the file is named exactly hybrid2.stp)
hybrid2.stp download
• Visit https://bushnell.igolf.com/ and log in to your account.
• Connect your device. The website should automatically pop up saying a firmware update is available. Follow the steps per the website to perform the update. This will download any missing files onto the device and ensure it is in working order. The update process can take up to 45 minutes. (see attached update device document)
• Right click the device in File Explorer and choose "Safely Eject or Eject"
• Remove the device from the computer
• Power up and test the device. *Please ensure that you are outside when you test the device to access GPS signals.
The error code indicates that your devices operating system has been corrupted. Most of the time it is from the device being disconnected from the cable without safely ejecting the device from your computer's operating system.
If you have installed the Bushnell Golf App, you are already registered at the Bushnell iGolf website. If not, please complete the registration process as you will need access to this site to update the software. https://bushnell.igolf.com/
Hybrid Format & Reload Software Instructions
• Connect your device to the computer and locate the corresponding USB drive using File Explorer.
• The USB device should show up as Bushnell and a Drive Letter (like (E:, F:, etc.)
• On windows, right-click the USB drive then click on "format".
• Download the hybrid2.stp file by using the below link to your computer or directly to the now formatted USB drive. (be sure the file is named exactly hybrid2.stp)
hybrid2.stp download
• Visit https://bushnell.igolf.com/ and log in to your account.
• Connect your device. The website should automatically pop up saying a firmware update is available. Follow the steps per the website to perform the update. This will download any missing files onto the device and ensure it is in working order. The update process can take up to 45 minutes. (see attached update device document)
• Right click the device in File Explorer and choose "Safely Eject or Eject"
• Remove the device from the computer
• Power up and test the device. *Please ensure that you are outside when you test the device to access GPS signals.
My Hybrid is off by 10 yards?
The Hybrid can be used to measure distance in yards or meters. The unit measure indicators are located in the lower right portion of the LCD. To select between yards and meters (starting with the unit powered off), press and hold the Power/Fire button. After 7 seconds, the display will begin to cycle through the options: Yards or meters. When the units you want are displayed, release the Power/Fire button to select it. Y for Yards or M for Meters. The Hybrid will return to the last unit of measure setting used each time the unit is turned on.
The display is out of focus
Power the unit on by pressing the Power/Fire button once, then rotate the eyepiece in either direction until the display icons and numbers are in focus.
Is the Hybrid Waterproof?
No, the Hybrid is IPX4 rated and resistant against water splashes from any direction. It is not fully waterproof and should not be submerged in water at any depth or exposed to heavy rain or other direct streams of water. Damage caused by water is not covered under the two-year limited warranty.
Can I clean the Hybrid?
You may clean the unit occasionally with a soft, damp cloth. Do not expose the unit to strong chemicals such as gasoline and alcohol, as they will damage the unit. Store the unit in a dry place when it is not in use.
Can I replace the battery?
The Hybrid uses two batteries. You may replace the battery for the laser rangefinding functions of the Hybrid when the unit does not turn on, display does not illuminate, or the display goes blank when attempting to power the laser. Use a good quality 3 -volt lithium battery (CR2). Insert into the compartment with the negative (flat) end first (positive end facing out towards the battery cover).
We recommend replacing the battery at least once every six months. The GPS function of the Hybrid uses an internal rechargeable lithium battery that may not be changed. Do not attempt to open the device. If you suspect a problem with the GPS battery, please contact Bushnell Golf support. Opening the device will void the warranty.
We recommend replacing the battery at least once every six months. The GPS function of the Hybrid uses an internal rechargeable lithium battery that may not be changed. Do not attempt to open the device. If you suspect a problem with the GPS battery, please contact Bushnell Golf support. Opening the device will void the warranty.
Videos
Replacement Parts
Replacement Parts
REPLACEMENT EYE CUP FOR TOUR V4, TOUR V4 SHIFT, OR HYBRIDOfficial replacement eye cup for the Tour V4, Tour V4 Shift or Hybrid.
Legacy product manuals
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