Frequently Asked Questions
  • Q: Where does Bushnell Golf ship to?
    A: We currently ship everywhere in the U.S., including Alaska and Hawaii. We currently do not ship internationally for orders placed online. Our goal is to bring Bushnell Golf products to more locations around the world. Outside the U.S.? Send us an email at or message us on Facebook to let us know what country you'd like us to ship to in the future.
  • Q: How much does shipping costs?
    A: We offer FREE shipping on all orders over $99 within the contiguous U.S. Live in Hawaii or Alaska? We have you covered too. FREE 2-Day Air shipping for your location! We also offer optional 2-day air and overnight shipping choices at an additional charge. Prices for these options vary by location, but live quotes are provided to you during checkout of your order.

    Free shipping does not apply to the Launch Pro Net Package or Launch Pro Full Simulator Package. Both packaged products have flat rate shipping applied during checkout.

    NOTE: The costs of optional, expedited shipping options or "fixed shipping" rates are non-refundable if you choose return your order.
  • Q: When will my order ship / arrive?

    Here’s our shipping routine:
    1. You place an order online at, then our Customer Service team processes your order and sends to our warehouse to prepare for shipping.
    2. If your order is placed today, it will be shipped out the following business day (including orders where expedited shipping options have been selected). NOTE: Our warehouse team works hard and takes a few much needed and well-deserved days off: Weekends and federal holidays. Orders placed on these days will go out the following business day. 
    3. A shipping notification will be sent the email address you provided at checkout. Expect this email to be in your inbox as soon as your order is on its way from our warehouse. Tracking information will be included so you can follow your package all the way to your home. 
    4. All orders ship from our warehouse in the heart of America – Olathe, KS. Our central location provides you with the advantage of getting your order fast.

    FREE Shipping: You can typically expect your order to arrive within 2-5 business days, depending on location. 

  • Q: Does Bushnell Golf offer expedited shipping?
    A: Yes, we offer expedited shipping options including 2-day air and overnight shipping for an additional charge at checkout.
    If your order is placed today, it will be shipped out the following business day.
    Transit time may vary, but 2-day air means your package will arrive in two business days after it leaves our warehouse. Overnight shipping means that you can typically expect your delivery by the end of the next business day once your order leaves our warehouse.
  • Q: What about shipping to P.O. boxes?
    A: Sorry, we do not ship to P.O. box addresses or APO addresses.
  • Q: Questions about returns, repairs or product warranties?

    RETURNS: Check out our Returns section for everything you’ll need to know. REPAIRS: Rest easy, we’ll take good care of you. Go to our Repair Center to place a submit a repair request and our team will get you squared away. WARRANTY: Don’t worry, we’ve got you covered. Check out the Warranty Section of our our warranty page for information. 

  • Q: Still have questions? Let’s talk.

    Hit us with your best shot! We’re here to help. Want to talk now? Give us a ring. PHONE: 800-423-3537 Available via phone Monday – Friday from 8:00 AM to 4:30 PM (all times C.S.T.) except on U.S. federal holidays. Don’t have time to now? Send us an email. CUSTOMERSUPPORT@BUSHNELL.COM